Policies

Return Policy

We want you to be 100% happy with the goods you order, the service you receive and the way we apply your logo or branding. In addition, we guarantee the quality and workmanship of our products for 30 days from the day you receive your order. If you have a quality concern, please contact us.

Privacy Policy

INTRODUCTION

At Profile Promotions Ltd we are committed to safeguarding the privacy of our Customers, Suppliers and our website visitors.

This policy applies where we are acting as a data controller with respect to the personal data that you provide us, or that we collect from you whilst you visit our Website.

INFORMATION WE COLLECT

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

 

The Cookies We Set

ACCOUNT RELATED COOKIES

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

LOGIN RELATED COOKIES

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

 

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

THIS SITE USES GOOGLE ANALYTICS WHICH IS ONE OF THE MOST WIDESPREAD AND TRUSTED ANALYTICS SOLUTION ON THE WEB FOR HELPING US TO UNDERSTAND HOW YOU USE THE SITE AND WAYS THAT WE CAN IMPROVE YOUR EXPERIENCE. THESE COOKIES MAY TRACK THINGS SUCH AS HOW LONG YOU SPEND ON THE SITE AND THE PAGES THAT YOU VISIT SO WE CAN CONTINUE TO PRODUCE ENGAGING CONTENT.

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For more information on Google Analytics cookies, see the official Google Analytics page.

 

HOW WE USE YOUR PERSONAL DATA

We may process information contained in any enquiry you submit to us regarding goods and/or services (enquiry data).  The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you.  The legal basis for this processing is (consent).

We may process information relating to our customer/supplier relationships, including customer/supplier contact information (“customer relationship data”). The customer/supplier relationship data may include (your name, your employer, your job title and role, your contact details, and information contained in communications between us and you or your employer. The source of the customer/supplier relationship data is you or your employer.  The customer/supplier relationship data may be processed for the purposes of managing our relationships with customer, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal basis for this processing is (Consent) or our legitimate interest, namely the proper management of our customer/supplier relationships.

We may process information relating to transactions, including purchases of goods and services, that you enter into with us and /or through our website (Transaction data) the transaction data may include your contact details and transaction details.  The transaction data may be processed for the purpose of supplying the purchase goods and services and keeping proper records of those transactions.  The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and our business software.

We may process information that you provide to us for the purpose of subscribing to our email notifications and/or offers (“notification data”).  The notification data may be processed for the purpose of sending you relevant notifications.  The legal basis for this is “consent” or the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

We may process/disclose your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice.  The legal basis for this processing is the legitimate interests, namely the proper protection of our business against risks.

 

RETAINING AND DELETING PERSONAL DATA

This section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion or personal data.

Personal data that we process for any purpose shall not be kept for longer than necessary to fulfil the purposes for which it is processed, including the security of the processing complying with legal and regulatory obligations. (Accounting and statutory retention terms)

If you wish to withdraw consent, please contact our Data Protection Officer, Jana on our main telephone number.

 

SECURITY OF PERSONAL DATA

We will take appropriate technical and organisational precautions to secure your personal data and to prevent loss, misuse or alterations of your personal data.

We will store or personal data on secure servers, personal computers and mobile devices, and secure manual record-keeping systems.

 

CHANGES TO OUR PRIVACY STATEMENTS

From time to time we may update our Privacy statement.

Disclosures/Copyrights

All content on this website is the property of Profile Promotions Ltd or its content suppliers and is protected by local and international copyright laws. The specific layout and arrangement of all content on this site is the exclusive property of Profile Promotions Ltd and is protected by local and international copyright laws. Any modification, duplication or distribution of the content of the site is strictly prohibited.

Disclaimer

Profile Promotions Ltd makes no representations or warranties of any kind, express or implied, as to the operation of the site or product information. To the full extent permissible by law, Profile Promotions Ltd disclaims all warranties, express or implied, regarding merchantability and fitness for a particular use. Profile Promotions Ltd will not be liable for any damages due to misuse of the site including but not limited to direct, indirect, incidental, punitive or consequential damages.

Applicable Law

This site is created and controlled by  Profile Promotions Ltd. We reserve the right to make changes to our site and these disclaimers, policies, or terms and conditions at any time.